Do not buy from Geeta Hair .
Geeta does not follow their return policy They send me an ugly blond wig that was different from the hair I purchased . The wig they sent is worst quality that my Halloween wig . Immediately on Dec 4th when I got the hair I requested the refund because the wrong hair was sent . According to their policy , they would pay for the return if it is a quality issue. They claim that they check with the factory worker and that they sent me the right hair and I would be responsible for the return fee . I said no problem and even now I have not gotten the return address , they just keep going around it. Please see the latest message from them below , after once again they said I should pay for the return fee and I agreed with them . Dear, we are sorry that the product did not meet your satisfactory standards. After I checked your order with the factory, we made sure the correct hair was sent as per your order. Dear, you said you want to return it, I can understand your feelings. You need to send your current products back to China, and the freight and duties will be expensive. According to policy, we don't have any return label. The shipping fee is around US$30, and customs duties are usually charged, usually around US$150 because the item value is high. In addition, it usually takes about 25 days to send it back to China. The restock fee is $15 for each wig according to policy. This may cause you a lot of inconvenience. We sincerely hope that you can give our products a chance first, and we are willing to provide you with additional discounts on the hair products you need in the future.I hope you can consider my suggestion.
