Poor follow up service by Targus Shipping Dept
The ‘Billing Address same as” box was checked. Billing address clearly was correct since Visa paid. But, Delivery Address was my old, 3-yrs ago address in Norman OK. Tried hard to get it changed to my current, Dallas TX address during the 6-day transit. FedEx insisted that the change could only be made by the shipper. In three separate exchanges, your shipping department refused to make this change. This cost me another $13 to have FedEx forward it after delivery (over and above the $10 Targus shipping charge for a $15 item). Because the product is exactly what I ordered, I’ve raised the review to two stars.
