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Gerald Crain

United States

1 Reviews
1 Reads
0 Useful

1 review

Targus

Poor follow up service by Targus Shipping Dept

The ‘Billing Address same as” box was checked. Billing address clearly was correct since Visa paid. But, Delivery Address was my old, 3-yrs ago address in Norman OK. Tried hard to get it changed to my current, Dallas TX address during the 6-day transit. FedEx insisted that the change could only be made by the shipper. In three separate exchanges, your shipping department refused to make this change. This cost me another $13 to have FedEx forward it after delivery (over and above the $10 Targus shipping charge for a $15 item). Because the product is exactly what I ordered, I’ve raised the review to two stars.

2025-01-03Verified