You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.Explore Our Tech AccessoriesLaptop BagsTablet CasesDocking StationsUSB Hubs & Adapters35+ Years of ExpertiseFounded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.
Targus (targus.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the items fit their devices securely and provide reliable protection for everyday use and travel. Consumers also warmly appreciate the sleek designs, quick delivery times, and helpful website details when completing a purchase. However, some reviewers were not happy with the overall quality and product durability. People frequently pointed out specific problems like torn seams, products breaking quickly after purchase, or cases failing to fit properly. Others experienced major frustrations regarding return shipping costs and extremely slow customer support responses when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.The case for my iPad is fantastic but it took 2.5 weeks to get a solid resolution on my problem by email. They want you to pay out of pocket to ship a defective item back, gave me an address that had a deadline because they were moving, so if my package got delayed it would’ve been delivered to nobody. Ridiculous. Never again will I do business with this shoddy company.
Easy comparison online so that I could make my decision on what to purchase. Receive the bag and love it. It works great for what I’m looking for.
Solid website giving clear answers and visualizations of product.
I LIKE THE HUB - NOT AS SIMPLE TO SETUP AS I ANTICIPATED BUT AFTER DOWNLOADING THE DISPLAYLINK DRIVER WORKS GREAT
Well made product. I've always trusted the brand. I had no problems with ordering. Product arrived as promised with tracking provided.
I specifically went back to Targus when I upgraded my iPad to a larger size, because I loved the Targus cover I had on my smaller iPad. I quickly found exactly what I wanted on their website. I ordered it, and had my new iPad cover in my hands in a matter of just a few days.
The product received was not as strong as advertised. The case is not that strong and the screen protector is held to the frame with adhesive. My son peeled the screen protector from the frame in two days. There are better Ipad cases out there for less money. I don’t recommend this product.
Bag has a life time warranty. Bag had excessive wearing from computer over two years where the computer was wearing the fabric. Sent in for warranty with picture, Customer service first claimed it was from damage. Then claimed that it was basically from the computer corner rubbing, and poor material. This was not a defect.
I placed a backpack in my shopping cart, I did not purchase the time so that I could take time to think things over before I made the purchase. Within a few minutes I was sent a text message from Targus for additional 15% off my order if I would purchase mix 24 hours. I returned to the shopping cart and applied the discount code however the discount code was not accepted and after several minutes with customer service I was told that I was not able to use that discount because I was already receiving a discount on my product. Why did the company offer me or entice me to make a purchase with an additional discount when they had no intentions of honoring it. Their marketing tactics are very misleading and I refuse to purchase the item from them
Perfect packaging, rapid shipment, accuracy of order and we love the products.
Gets very hot while charging and stopped working after a few weeks
Great website, product, and quick service
Advertisement said quality bamboo sheets on sale which I fell for. Received 100% polyester substitute. Horrendous customer service stated they considered I got what I ordered!! End of communication! Had to claim back from them through my credit card. AVOID AVOID AVOID Scammers. Another cheap Chinese shopfront misappropriating money from Australians by trying to deny refund responsibilities. SHOCKERS!!!
5 stars because I got a great price on this bag (marked down to $20). I love it except (1) the pull-strips to adjust the shoulder straps are too long – they drag on the ground when I carry the bag in my hand and get dirty. (2) The laptop compartment does not have a closure tab, to keep the laptop from sliding out if bag is turned upside down.
Don't buy from this company!! They're a scam and will send you garments that are clearly not the same as advertised.
Solid product, that holds the iPad extremely well. Easy to use and set up.
I like Targus products, but the support was awful, inexcusably so. My product was defective (probably defectively designed because the piece that made my iPad cover stand up, became unglued). Rather than the promised 5-6 days to send out a new product, it took about 5-6 WEEKS. (I also had to pay for the shipping and tracking of my product, about $10) And, whenever I wanted to find out the status of my replacement product because it was taking so long, I had to open a new ticket just to make an inquiry. On one of my follow ups, they had no idea they'd received the product back from me. (Good thing I had that tracking number they made me pay for.) When I finally got my replacement product and completed their online survey, there was no way to have someone contact me. Targus, please let your customers know the status of their claim on an ongoing basis by making it easy to log in to find out where things stand. Customer Service said they closed the claim b/c it was sent to the Warranty people, and that they had no idea what the Warranty people were doing, so make sure your Customer Service people have access to the Warranty information! In the meantime, my IPAD was unprotected for this entire 5-6 weeks until I received the replacement. Although your personnel were unfailingly polite, they had no information to offer. PS- I got an email saying my case was closed BEFORE I got my replacement delivered. I should also note that the replacement product was different from my original product with no note to explain. Sorry for the prattling, I'm really annoyed at Targus for the poor support. Life is short so I will stop now!
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