Trying to do a simple return for weeks
Trying to do a simple return for weeks. We have a 12 message text thread with several requests from me for how to return the two leggings. Then after finally getting their mailing address from Truefeat and sending them my mailing receipt from the Post Office, they finally send me acknowledgment that I sent the receipt to them. But still no refund, so when following up in another email with them, weeks later, they ask me to provide all the information again. Despite all this information being in the text thread on their website. So, I feel scammed and really don’t believe the positive reviews they are likely generating themselves. I am contacting the BBB to see if that helps get them to fess up to a likely scam. In addition, I found the leggings to be of very poor quality, the fabric and stitching were not satisfactory.