Run from this company
Run from this company. They're incompetency is unsurpassed. They made mistakes like double paying employees and it was my responsibility to pay the employee overdraft fees when they withdrew the money after realizing their mistake. That was just one nightmare out of many. 401 incompetency where it cost me $12,000 at the end of the year. They claim they take care of everything then when you sign on, they take no responsibility and you're doing their job. I was the admin for the ACA, 401k, and payroll. Their biggest hook is we do everything. You don't have to worry about anything. There were mistakes in the payroll every week. We had to keep reviewing it. Our CSRs were always on vacation so we'd get random ppl who always messed up our payroll. The CSRs would quit, and we'd never receive notice. They'd ship our payroll checks out which were do on Fridays and we'd get them the following Monday, so we'd have to write manual checks, then call Paychex to get credited for the money they already withdrew. Hidden fees. Pay advance I never knew about, but they tried to make it my responsibility when an employee left and didn't pay the loan back. I could go on for five business days of why no one should sign on with this horrible company. Thank god I'm no longer with them. I had the health insurance, 401k and payroll with them. Nightmare!