Damage upon delivery…
Bought an elliptical and upon delivery noticed it was damaged. Shipping company placed the damaged side down on the pallet and just wanted to drop the whole thing. Smartly I said I did not want the pallet and when we took the box off the pallet I noticed the fork lift went through the bottom quarter of the box and damaged the equipment. After 4 weeks of trying to get an answer on a replacement shipment I disputed the credit card charge and gave up.