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Luanne

United States

1 Reviews
6 Reads
2 Useful

1 review

Grocery Walmart

Do not waste your time with the "free"…

Do not waste your time with the "free" trial Walmart+InHome subscription - and whatever you do dont pay for it. I have ordered two times for my elderly homebound mother and both times she did not receive her groceries. My first order was canceled after waiting from 2:00 p.m. to 7:00 p.m. without explanation. This is after receiving an earlier update that it was running late but would arrive by 7:10 p.m. After screwing around with their unhepful customer disservice department, i had to reschedule the order for today. Today the groceries were supposed to arrive between 9:00 a.m. and 1:00 p.m. At around 1:00 I was notified that my order was running late and 2:00 was the estimated arrival time. I received another test at about 2:00 p.m. that it was delayed with no estimated arrival time. My mom waited from 9:00 a.m. to 7:00 p.m. for a second delivery that did not arrive. I also called customer service several times throughout the day and got different responses from different reps: it would arrive by 6:00 p.m., then 8:00 p.m., then 11:00 p.m. The last person I spoke to said they had no driver and they wouldn't be delivered until tomorrow morning at the earliest.

2026-02-21Helpful 2