Very bad after sales follow up
So this is my 2nd purchase from them, was very impressed by them for the 1st purchase. Unfortunately for my 2nd purchase, they miss out on the charging cable for my watch. WhatsApp them and their reply was very slow. Got a response and then they went missing again for 2 days. Then managed to solve it after the weekend. Then I also complained about the watch strap, which is faulty and which they said they would replace with the cable. i got confirmation from emails saying they will send both items. got them the next 2 days. but then, when I received I only got the cable this time and not the strap. so of course I decided to email them again and of course they apologies for the unnecessary stress and frustration and they said they will send the strap out that day. till today over a week already I still haven't got a response or a replacement from them yet.