High quality garments and top tier service.
High quality garments and top tier customer service. I ordered a few sets right after Christmas for my partner's birthday, and my order was processed fairly quickly, despite customs delays. Unfortunately upon receipt of my order, I was missing one of the sets I'd ordered, and sent off a request to their customer service. Despite the big time differential, Jezza and their team were able to assess my order's status, told me plainly there was an unfortunate cross of high demand and production limitations that had shorted their stock for one size, and provided options for refunds or alternative sizing that should still satisfy. I've now just got to wait for shipping and customs again to fully receive my order with better fitting modifications possible. I'll just make sure to jump on the end of year sales sooner to hopefully beat the rush of orders.