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Chad Robertson

United States

1 Reviews
6 Reads
0 Useful

1 review

RICOH DTG

I am extremely unsatisfied with the…

I am extremely unsatisfied with the entire process. To start off the sales rep Don absolutely did not go over the product in detail. I learned upon on boarding it could never be powered down the brand new Apple computer I purchased would not work. I have had nothing but issues since we turned the printer on it has never printed without leaving a white heathering. I have gone back-and-forth with Luis and Eddie playing email and phone tag. I have sent Shirts to Luis to help troubleshoot with no urgency Shirts were in his possession for over a week. I have lost customers and this machine does not print to the standard I was sold on.

2025-01-16