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Roy Callahan

United States

1 Reviews
8 Reads
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1 review

Great Basin Federal Credit Union

Eneida Parra was the worst

Eneida Parra was the worst, 3rd visit to get things straightened out… she stood at counter and said that we didnt understand banking, and told us to return in 1 hour to talk to someone, that someone was her, she then wanted us to fill out paperwork and we would have to wait another hour … we got mad and left …. It was their mistake AND INSTEAD OF SAYING SO OR EVEN CALLING SHE SENT … email… showing corrections of where they took $ out of savings to pay car payment It’s ok to make mistakes BUT not to own up to it after telling us we don’t understand is Wrong 😑 Roy and Cindy Callahan

2025-01-16Verified