Negative Feedback does not get through
1. Dealing with DBS as an American citizen has not been fun. The bank only accepts super high net worth clients and other US citizens do not have the ability to even open investment s accounts. 2. Each time when I log out, we are asked to rate then expereince. I have often noticed, that if I give a 1 star rating, it ask for how they can improve but it soes not allow the deedback to be submitted!! However, if you rate 5 stars, it goes through like a breeze. It appears they don't want to hear negative feedback