There are no refunds ever on subscriptions
SECOND UPDATE: Thank you for an interesting perspective. My review referred to the second subscription. I was explicitly told by a member of Kiwico when I telephoned that I could not get a refund; the only option was to pause the subscription. With reference to the first subscription, I also had an unfortunate telephone call concerning a discount announced within hours of paying for the subscription. During that call, I was informed there were no refunds ever. Canceling a subscription means ending the subscription on its scheduled end date. UPDATE: Kiwico requires my phone number before TrustPilot will "accept" the review. I am extremely uncomfortable giving my phone number to a company engaged in questionable business practices. An hour after I ordered an annual subscription, I discovered the receipt was uninterested. I immediately contacted the company, who responded that there are no refunds. Ever. The advertised cancel at any time is misleading -- if you paid for 12 months, then you will get 12 months with the cancellation taking effect at the end of the subscription, which is not a cancellation. The only thing they can do is to pause the subscription and then change the recipient. Even airlines give 24 hours to cancel a ticket.