Customer service 0 star
Absolutely disgusted with beauty kick and their customer service. My first time ordering and I heard good things, I ordered some clippers as I am a newly qualified barber. Bear in mind these are over £100. Clippers were faulty resulting in me returning them for a new pair to be sent out. Unfortunately my parcel has been lost at the fault of Royal Mail. However I have been trying to get in touch with beauty kick everyday for 2 whole weeks!! At first they would send one message a day however now after 4 consecutive messages from me are no longer responding. Royal Mail states that because beauty kick offers free refunds they will have to refund us or send us a new pair. But I cannot get in contact as they will not reply. I’m completely shocked and disappointed after I has heard such good thing. DONT SHOP HERE