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erona aliu

Ireland

1 Reviews
3 Reads
1 Useful

1 review

Passion Planner

EU Order: High Prices, Long Delivery, Not worth the Hassle

I ordered a planner to Ireland. 29€ (dated) planner, 18€ delivery fee (1-4 days). It is still in transit four weeks later, January is over and my planner is dated. Customs in Ireland: An post now charges 4.95€ processing fee then VAT is charged on the product. 11.29€ for customs in total. I have ended up spending 58.14€ on a single dated planner. While this is out of the hands of Passion Planner team, it would be worth considering something to make deliveries to EU countries more affordable and providing a better experience overall, even suggesting ways that EU customers can get the most out of their order would be helpful. Customer service tried the best they could and offered discounts off my next purchase, but with all this hassle and losing a month from my dated planner, Im not sure it’s worth ordering for EU customers.

2025-01-26Helpful 1