God awful customer service. Package not delivered.
Terrible customer service. Claims to have delivered my package to a unit inside a locked building without contacting me. Photo "proof" of the delivery did not include the package in the photos. I called to file an investigation over a month ago and have been ignored every time I try to reach out requesting an update. I am unable to get a refund on the package, so it was a complete waste of time and money. If you placed an order through a company that uses Straightship I recommend cancelling your order immediately.