DON'T GO THERE AT ANY CIST!
Wow! I Thought it was just my experience. Company sent shoes that was too narrow but right size. First they offered me a 13 percent discount NOT to return but to buy another two narrow pair ( huh). I emailed them and told them I wanted send back for pairs that fit. They offered me 18 percent discount on a different shoe but they didn't have a wider pair, they basically asked me to tough it out, man up and destroy my feet. Finally they said only send the shoes back to the address they provide and in the same shipment package, bag, wrap and all, tracking number etc. I smelled a trap. But did just as they required. It cost $64 to ship for return. even the Post women was suspicious because the address was unbelieva blely long. I sent this return in late November to no avail. Their consistent reply is "we haven't received your return". Worst part, I bought $200 worth of gift for friends and family from them while returning my shoes Couple of the gift shoes didn't fit.....they got me, the big time!