GEGeeta Hair★★★★★
Colours not matched or blended, bad hair quality
Unfortunately, the wig does not match the pictures in real life. I am aware that it may look different due to lighting/angles/styling however it does not match at all. The top is not blended and it is a much darker colour which creates a very harsh contrast, the rest of the hair is not blended either and it does not look like highlights rather big blocks of colour. I have tried to contact Geeta hair for a refund four times now. I have tried to leave a review on their website however they have deleted it. I would appreciate if somebody could get in touch thank you.
2025-09-13Helpful 1
GEGeeta Hair★★★★★
SCAM COMPANY - DO NOT ORDER
You can buy the same wigs for cheaper on Amazon. I placed my order on 28th of March and did not receive it until mid April. I understand some colours take longer to ship out so I waited however when it finally arrived it was a completely different colour to what I ordered. I ordered a cool ash blonde highlight wig but I received a warm toned honey/ginger colour. I have reached out to customer service and they said “we sent you the wig you ordered, if you style it properly it will look like the picture” From what I have seen from other reviews it seems this company tries to gaslight and bully people into not returning items which is why they ask you to email them for the returns process. That is absolutely unacceptable. I will not be forced into keeping an item I am not happy with. I look forward to the prompt response of Geeta hair with instructions on how to return my order and I hope I do not have to escalate this issue higher up. EDIT: They have responded saying if i use water and style the wig the colour will change from ginger to blonde. I have never come across such a terrible company. Which by the sells the same wigs as amazon and beautyforveverhair (a brand i would actually recommend). I will continue until my issue is resolved, as I said I will not be bullied into keeping a product i have stated multiple times i do not want. EDIT 18th April: still refusing to tell me the returns process, i have had to get klarna involved. I dont know how you can be comfortable being such an inconvenience to other peoples lives, I would feel shame working at this company. FINAL EDIT 19th April: This company is basically claiming to be poor and saying they cant afford to do refunds - not my problem. I wont be wasting my time trying to reason with people that are quite clearly intellectually slow. Luckily I selected pay 30 days later at checkout therefore I have not yet paid and will not be as my bank has agreed that this is ridiculous and the charge will be cancelled. I was trying to help you by returning your ugly product so maybe you can make a profit since you are poor but i guess you dont want to. I feel sorry for your other customers whos money you actually managed to take. Any company started as a scam with improper morals with always fail so genuinely good luck to you all when it inevitably goes wrong. Have a lovely day :)
2025-04-17Helpful 1
