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MP

United States

1 Reviews
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1 review

procase.com

DO NOT BUY! Terrible buying experience. Misleading product description on packaging and website. Support was horrible.

This company is horrible to deal with. Find another company for your own safety. I bought a pair of -21 db kids ear muffs. this company was recommended to me by my son's music school. i hoped to be happy with my purchase. the product said they were "retractable" and "fit all sizes". Well, they were just a little too small for my son. Turns out they aren't retractable stainless steel. It's a fixed piece of plastic. It doesn't extend to fit confortably or my sons ears. When I contacted support, they were less than forthcoming about my claims, and mostly dismissive offering no real solutions. Might have been the worst customer experience I've had in my life. I STRONGLY RECOMMEND TO NOT SPEND MONEY ON THIS COMPANY'S PRODUCTS.

2025-02-03Verified