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procase.com

ClaimedCollecting reviews

101 reviews

3.9101 reviews
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About procase.com

Data updated
Website
www.procase.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
45 reviews
Replies to negative
42% (11/26)
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[email protected]www.procase.com

About this business

We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.

Written by the business, not verified by us.

Is procase.com legit?

procase.com (www.procase.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 42% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-03.

What reviewers say

AI generated

Past reviewers had a great experience with this company. Customers frequently praise the sturdy build, great design, and comfortable feel of the protective cases, noting that they fit devices perfectly and last a long time. Consumers also point out that orders arrive promptly, offering reliable protection and excellent value at a reasonable price. However, some reviewers were not happy with product quality and shipping services. A few people experienced items arriving damaged or delivery packages being left in insecure locations. Others noted that certain components felt poorly constructed or broke down after a short period of daily use.

Auto-generated from all reviews of this business. For reference only.

What people say

L
LRUnited States · 7 reviews · Verified · Experienced 2026-03-25 ·

Love this slim case

Love this case. I had a thicker heavier one on my previous tablet and I hated it so I was on the hunt for a slim case that would not add much weight and still allow me to hold the tablet upright or place it on a table sideways. This case is perfect for both.

Reply from procase.com2026-04-24

Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.

L
Louie RamosUnited States · 1 review · Verified · Experienced 2026-03-24 ·

Fast shipping

Nice screen for work.

Reply from procase.com2026-04-24

We’re very sorry to hear that the product did not meet your expectations. This is certainly not the experience we want for our customers. Our customer service team will reach out to you via email shortly to better understand the issue and work with you on a suitable solution. Please kindly keep an eye on your inbox, including your spam or junk folder. Thank you for your feedback.

P
PaulUnited States · 3 reviews · Experienced 2026-03-25 ·

Poor Customer Service

Reached out to customer support via email on 3/25/26 1:10pm regarding unreceived Order #PRO14491 and requested refund to avoid any further delivery but did not reveive a response. Unsatifactorty customer service.

Reply from procase.com2026-04-03

Hi Paul, We checked our records and found that you first contacted us on March 21, and we replied on March 22 asking you to confirm your shipping address, but did not receive a response. On March 25, you reached out again, and we replied the same day asking you to confirm whether the delivery photo matched your address—again, no response was received. As of April 2, we proceeded with a full refund, but still have not heard back from you. Please kindly check your email (including spam/junk folders), as we have responded promptly at each step according to our customer service policy. We are always here to help and would be happy to assist further if needed.

W
Winkie Campbell NotarUnited States · 1 review · Verified · Experienced 2026-01-25 ·

Great buy, very good product

Great, sturdy product. Replaced a more expensive case made with cheap plastic. It was also shipped very quickly. Points I like: soft plastic holds my iPad securely; backing and cover strong. Nice touches: opening at back to easily remove my pencil; volume controls cushioned with tactile buttons.

Reply from procase.com2026-02-04

Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.

jerra freemanUnited States · 1 review · Experienced 2026-01-27 ·

ZERO STARS SHOULD BE AN OPTION. DO NOT BUY

If zero stars was an option that’s what i’d give this company. I ordered a 2 pack of ipad air screen protectors and received an OPENED package that had wrappers for all of the contents in the package inside and ONE screen protector was inside but had been USED and had DIRT stuck all over it. I literally received NOTHING but someone’s TRASH.

Reply from procase.com2026-01-30

We're truly sorry to hear you didn't have a positive experience. Unfortunately, we can't identify your purchase using the details shared here. To help us investigate and resolve this, please contact our customer support team at [[email protected]] with your order number or any relevant information. We appreciate your patience.

David FerberUnited States · 1 review · Experienced 2025-01-20 ·

I have ordered successive ProCase…

I have ordered successive ProCase products exclusively for my IPad. I use it daily and the cases look good and last for way longer than I have seen re competitors' products.

Reply from procase.com2026-01-21

Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.

R
Robert AUnited States · 1 review · Experienced 2025-11-19 ·

I try and return a lot of cases before…

I try and return a lot of cases before I find one that's suitable for me. This one was my keeper because it was the only one that would hold my tablet up in landscape mode without it slipping down. Over the years I've purchased two Galaxy Tab cases. Over time the plastic has broken and because I couldn't find a suitable replacement for the Procase, I have double sided tape holding one corner of the Galaxy Tab in the case.

Reply from procase.com2026-01-21

Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.

C
ChristieUnited States · 7 reviews · Verified · Experienced 2025-12-26 ·

This company makes a high quality password journal

This company makes a high quality, well designed, easy to use password journal. The individual pages are a heavier paper and stand up well to many days of use, the alphabetic letters are plastic coated so do not bend or fade, each password entry is easy to identify with lots of room to add additonal information. The size fits easy in one's purse or business folder. This is a much more practical password journal than others I've look at in the market.

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