We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.
Written by the business, not verified by us.procase.com (www.procase.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 42% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-03.
Past reviewers had a great experience with this company. Customers frequently praise the sturdy build, great design, and comfortable feel of the protective cases, noting that they fit devices perfectly and last a long time. Consumers also point out that orders arrive promptly, offering reliable protection and excellent value at a reasonable price. However, some reviewers were not happy with product quality and shipping services. A few people experienced items arriving damaged or delivery packages being left in insecure locations. Others noted that certain components felt poorly constructed or broke down after a short period of daily use.
Auto-generated from all reviews of this business. For reference only.You had what a wanted, in stock. It shipped without delay and arrived quickly, intact and complete unlike the jerks at Amazon. This is why I prefer to order direct.
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
qUICK, as advertised, price good.
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
I was never notified of delivery and couldn’t find my package for days. The return policy is horrendous. They charge a 15% restocking fee and instead of providing and charging for a shipping label, you must pay for shipping yourself. I ended up not returning the product because between the cost of shipping and the restocking fee I would have received a refund of $3. They use Amazon shipping. You’re better off ordering the exact same product from Amazon for cheaper with free returns.
Hi Sarah, After carefully reviewing your order and our communication records, we found that our customer support team had been actively assisting you from Oct 22 to Nov 22 regarding your delivery issue. A partial refund solution was discussed, agreed upon, and successfully processed. Considering that a resolution was reached, we are concerned and unsure why our service still received a negative review. Regarding the shipping method, some of our products are fulfilled through Amazon’s Multi-Channel Fulfillment service to ensure faster and more reliable delivery. This may have caused some confusion, and we kindly ask for your understanding. If you have any additional concerns, please feel free to reach out. We’re always here to assist.
Ordered a case to protect my AirPods Max. It was delivered promptly, reasonably priced, item as described, and provides more than sufficient protection for my headphones. I use it everyday and keep it in my backpack to ensure safe transport no matter what.
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
First, I almost lost the package because your delivery partner left it on the street, outside the building, and didn’t even ring my bell. Second, the quality of the product is so bad, that it only lasted a few days. It’s already broken on the right side. Dissapointing.
Hi there, We’re truly sorry to hear that your experience didn’t meet your expectations. We’d love the opportunity to make things right. Please reach out to us at [[email protected] ] with your order details, and our customer service team will be happy to assist you. Your satisfaction means a lot to us, and we’ll do our best to resolve this quickly.
Good case. The mesh / rubber case is little bit small, so it is hard to pull my T7 out. The exterior case is good enough.
I love my new mini pad case
Loved the case. Darker blue than expected but I love the feel. The matte, soft feel was awesome. Updates on the shipping were great.
I ordered a case for my iPad and it was delivered promptly. Unfortunately I ordered the wrong size. Contacted the store by chat and they sent a return label and said when it was returned they would send the right size. Fifteen days after they received the return no case and no refund. So much for customer service.
Hi James, We’re very sorry that your experience wasn’t satisfactory. Our customer service team reached out to confirm your shipping address during the exchange process, but we didn’t receive a clear reply, which caused the delay. Please check the latest email from our support team — they’re already assisting you with this matter. We sincerely apologize for the inconvenience caused and appreciate your understanding.
Perfect fit per your excellent website. Great design and quality. Love the pencil holder.
The case frame was sewed on backwards. It seems like there was no quality control inspection, just ship it, someone will buy it. Very poor quality in my opinion.
Hi, We’re sorry that the product didn’t meet your expectations. We value your feedback and want to ensure you’re completely satisfied. Please contact us via [email protected] — our service team will be glad to assist with a replacement, refund, or any other solution that works best for you.
the case does not self support the ipad. this is not much better than having a plastic cover over it.
Hi, We’re truly sorry to hear that your experience didn’t meet your expectations. We’d love the opportunity to make things right. Please reach out to us at [[email protected] ] with your order details, and our customer service team will be happy to assist you. Your satisfaction means a lot to us, and we’ll do our best to resolve this quickly.
Came quickly Nice case design Feel Like a more expensive case than it is
Fast service and good price.
Easy purchase process and efficiebtly delivered.
I have an iPad Pro 9.7 inch, so it’s quite old and hard to find cases that are not on Amazon. Luckily, ProCase had a simple case they offer, and it gets the job done in protecting the back and front of my tablet. My case states it was made in China, but I think if ProCase made their products in the USA, they would definitely earn a 5-star rating, but for now, my rating is a 4-star.
Thanks so much for your review! We’re happy our case keeps your iPad protected and appreciate your honest feedback. All ProCase products go through strict quality checks — we’ll keep improving to deserve that 5th star next time!
Shipping was fast and easy. The case is so simple to put on. The case price was cheap but it’s durable. Especially if you’re looking for a minimalist look then this is the case for you. The only “negative” thing I have to say is that the keyboard cover doesn’t really line up with the icons on the keys, but it does work. Overall, this case is worth it if you want that clean, minimal look and it was worth getting.
You give the people what they want , a case with coverage on the edges, a good magnet and no doodads, kind of like the original Apple cases before they went high in price and low in quality.
Perfect case
Received device on time and works better than the original. That is awesome!
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