★★★★★
About procase.com
Data updated- Website
- www.procase.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 45 reviews
- Replies to negative
- 42% (11/26)
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About this business
We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.
Written by the business, not verified by us.Is procase.com legit?
procase.com (www.procase.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 42% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-03.
What reviewers say
AI generatedPast reviewers had a great experience with this company. Customers frequently praise the sturdy build, great design, and comfortable feel of the protective cases, noting that they fit devices perfectly and last a long time. Consumers also point out that orders arrive promptly, offering reliable protection and excellent value at a reasonable price. However, some reviewers were not happy with product quality and shipping services. A few people experienced items arriving damaged or delivery packages being left in insecure locations. Others noted that certain components felt poorly constructed or broke down after a short period of daily use.
Auto-generated from all reviews of this business. For reference only.What people say
Fast Delivery
Love the product and fast service
Love the product and fast service. A month after I purchased it the lens cover would not stay shut. That is the only issue that I have with the case
Reply from procase.com2025-10-30
Hi, We’re sorry that the product didn’t meet your expectations. We value your feedback and want to ensure you’re completely satisfied. Please contact us via [email protected] — our team will be glad to assist with a replacement, refund, or any other solution that works best for you.
I misunderstood the item
I misunderstood the item, as I also expected a protection screen for my iPad 11 Pro.
Did not receive package
I ordered online, it said package delivered, the package was in fact not delivered and was never received
Reply from procase.com2025-10-22
Dear Vanguard Xu, Thank you for sharing your detailed feedback regarding the issue of lost package. We are incredibly sorry to hear that this caused you such inconvenience, and we deeply regret the experience you had. Your experience clearly fell short of our usual standards, and we are taking this very seriously. To better assist you and find a resolution, please send us directly more order details via email [[email protected]] so we can work towards a satisfactory solution as quickly as possible. We value your business greatly and hope to have the chance to make amends for this unfortunate incident. Sincerely, The ProCase Team
Perfect fit
The case is sturdy and well made. It fits my iPad perfectly. I expect that it will last for many years.
Like buying from Amazon back in the good old days
How is everything I expected of Amazon when it was still the best place to shop online. Free two day overnight shipping on even low price items and the tempered glass screen protector was well packaged with clear instructions on installation. Will buy again in the future.
I ordered a Gen4 case instead of M4.
I ordered a Gen4 case instead of M4. original order process not up to standard of other online sellers. didnt include immediate estimated delivery date. return process a pain while agent was cordial. a small item but I resent a 15% re-stock fee when i think the difference between a Gen4 and M4 is not common knowledge to non-tech folks like myself. My time is valuable to me and evidently not to Procase. re product quality- pretty good and i like that its a 360 rotating case without a trackpad ( which i find of little use on an ipad attached to case.) I've owned a procase 360 before and found it of high quality and I'm hooked on 360 rotation to allow easy switching between reading position and typing position. wish they had a version for the "M4". they don't. probably won't buy from them again due to glitchy sales confirmation/shipping date process and difficulty with return. Procase- how about something like- "I'm sorry for the inconvenience. I understand that the difference between the M4 and Gen 4 models can be confusing. please return for a full refund"
Reply from procase.com2025-11-04
Hi Scott, We really appreciate your feedback! Your suggestions mean a lot and help us make our products even better. Please reach out to our support team at [[email protected] ] — they’ll gladly assist you and make things right.
BE VERY careful
BE VERY careful. If the product is unsatisfactory, their return policy is such that it may not even be reasonable to return it. ON a $16 purchase I was expected to pay return postage ($10.50) and be charged a 15% restocking fee ($2.40) for a actual refund of $3.10. I'E', not worth the time or effort
2nd case I have bought here
2nd case I have bought here, first one lasted the entire 5yr life of the tablet.
I got exactly the cover I needed.
iPad Air 3rd Gen 10.5" Slim Stand Case
Excellent product. Solid build and fits the iPad perfectly. It shipped and was delivered within a week. Some reviews mention fingerprint smudging on the back of the case, which does happen, but for $12 with the discount, it’s a bargain. Thank you, ProCase!
The case fit fine
The case fit fine. There is no provision to use the case to prop the iPad up for viewing, etc.There is no provision while propped for turning the iPad from horizontal to vertical for viewing or using a program. The stylus constantly gets knocked off, my Targus used to partially protect the stylus and prevent this. The case is somewhat hard to hold while operating the iPad. The case does it’s basic job of protection but not much more.
Reply from procase.com2025-11-04
Hi KenD, We’re sorry that the product didn’t meet your expectations. We value your feedback and want to ensure you’re completely satisfied. Please contact us via [[email protected] ] — our team will be glad to assist you.
Excellent product
Good price, excellent delivery, cover protects on all 4 sides and front & back.
Your website halped me find the exact…
Your website halped me find the exact fit for my iPad.
Would buy again
Everything in one at a good price
As promised
The case was harder than expected
The case was harder than expected. It was sort of awkward. I was looking for a collapsible case.
Slim case for switch 2
Case came in and works as advertised. Has a perfect fit and keeps the switch still even when carried around
The Perfect Switch 2 Case
As i had the Switch 2 on pre-order i was looking for a good protective case. You want to protect your investment from the harsh environment and falls. I stumble on Procase website by doing a general search for cases. After seeing this case i knew that this was the case i wanted and needed. No other case had the space and the protection this one provided. It fitted all my games from Switch 1, and not only do the joycons fit but also the AC adapter and cable. Something that most Switch 1 cases never offered. In a smaller compact size that is. Procase has delivered the perfect case for your Switch 2. The one for all case, dont hesitate just buy it.
I like the red Fanny packs that I…
I like the red Fanny packs that I ordered. It appears to be made with durable materials. The zippers open and close easily. I am very impressed with how quickly I received them. I would definitely purchase again.
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