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Natha Hall

United States

1 Reviews
3 Reads
0 Useful

1 review

Incendio Magic Wand (incendiomagicwand.com)

Deception Selling Practices and Poor Customer Service

The company is very good at hiding bad reviews. I used their website, plenty of positive reviews and placed an order. I received used product that did not power on, but what is worse is when i scanned the QR to install the camera software, I was taken to a app asking for $70 to install camera detection software. It took a while to get out of the process without losing additional money. I would say the company is a scam or installing malware. When I emailed the company, they told me they will not process a refund even if their product is useless (their words). When i started digging further for info on the company, I came across TrustPilot reviews and the all seem similar. The company tried to send me another app and also replace the non-working cameras, but I don't trust the company with the mis-directing QR codes and request of payment for services not requested.

2026-05-27