The sales rep had no idea what he was…
The sales rep had no idea what he was talking about, every single question we asked, was given incorrect information, (at one point we were told our house came with NO lights, some of the information almost caused us to be unable to close on time, and the paperwork for closing on my parents house was not correct delaying closing by hours. On my day of closing the process was messed up by bad information given, and while waiting for the final conformation, I had movers waiting with everything loaded and closing agent let us know at the last second, everything was finalized and I had a half hour to make it back to the office or I would not be able to get my keys to move in till Monday, when I had moving trucks loaded. Just utterly ridiculous issues that make an already stressful day unnecessarily frustrating.