It wasn't the best
It wasn't the best, although they get back to you quickly when you contact them. Where I feel they failed is they send the instructions etc. for using the pan in an email, never saw it. I let them know that the instructions should always be in the package with the pan. So without the instructions, I have damaged the pan. Would not refund or replace the pan as it was my fault for not seasoning the pan prior to use.