This scam company deletes negative customer…
This scam company deletes negative customer feedback. On January 15, 2025, I was looking at their Agatha maxi dress. I took a screenshot of it to show a friend. At the time it had 3 reviews, with a 3-star average rating (which my screenshot includes). The reviews expressed negative opinions about the quality of the dress fabric and included user-submitted photos wearing the dress itself. 2 weeks later I returned to their website to look at the Agatha dress again. Now it only had two 5-star reviews. The written reviews I had previously read with my own eyes had disappeared completely. I found the company’s Facebook page and brought this issue up, sharing the screenshot I had originally taken as proof. The company replied, claiming that they had “been making sure that product reviews left are actual about the products, for a better shopping experience!” I replied saying that the reviews they deleted WERE about the actual product. A short while later, they deleted this reply. This company clearly doesn’t stand by the quality of their products, or their customer satisfaction. If they did, they wouldn’t have to rely on artificially and deceptively manipulating their reputation to control the narrative. Their business practices are shameful and disgusting.