ChatGPT doesn't know everything
I was having problems with Syncback throwing errors on files with strange directory names so of course I asked chatgpt. We went back and forth for days trying various things and I was ready to trash Syncback. Then I checked the 2 BrightsSparks website for an answer and didn't find it, so I sent a message to their tech support people. They knew the correct answer and gave it to me quickly. Should have started there! Now I love Synchback!