Very bad experience with I.AM.GIA
I recently made a purchase from I.AM.GIA and had a very disappointing experience. First, I am from Spain and was unaware that the company does not have stores in Europe. As a result, I had to pay an additional 400€ in customs fees, even though my original order was only 166.20€. The website should clearly warn international customers about potential extra charges when shipping from the USA. Second, I purchased the Dylan Jeans, which were expensive but did not last even a year. The fabric keeps tearing around the pelvis area, creating large holes. Despite repairing them three times, they continue to rip unexpectedly. Third, I ordered a pink lounge set, but the sizing was completely off. The pants were too big and too long, constantly falling down and dragging on the floor, even though I am 1.7m tall (not short at all). I did not request a size exchange because I feared being charged excessive shipping fees again. Additionally, the fabric was too thin to wear outside and wore out extremely fast, making the set unwearable. The only good item from my order was a black linen dress, which I truly love. However, if not for that one item, my experience with I.AM.GIA would have been a complete disaster. I strongly urge the company to: Clearly warn international customers about possible high customs fees; improve fabric quality, as many items do not justify their price; and ensure proper sizing standards, so customers don’t receive unwearable clothing. Overall, I am extremely disappointed and will never purchase from I.AM.GIA again. I hope this review helps other international buyers avoid the same experience. Hasta nunca. P.S.: The purshase was made the 14/08/2023, but I can't do the review if it's that old.