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M Rohm

United States

1 Reviews
3 Reads
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1 review

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My order was delayed twice so far

My order was delayed twice so far, but my credit card was charged. It has been five days since my credit card was charged and my order is still in the "processing" status. I tried to cancel the order and my membership and was only able to cancel the membership. Now the swimsuit I ordered for our vacation won't be delivered until well after we leave. The person I spoke to was very nice, though, and tried to be helpful. My order was placed on the 1st and today is the 8th. They state orders will ship in one to two days. I gave the order 12 days to arrive before we leave. I do understand delays and I would have been disappointed not receiving my order before my vacation, but my credit card should not have been charged with the order not shipped after a week.

2025-02-08Verified