Item not received - FedEx not responding
I ordered 2 rugs, one was delivered. I’ve tried multiple times to files a missing package with FedEx and I get a message saying it can’t be filed. I live in an apartment with a concierge on site and they confirmed the rug was not delivered. It’s wildly frustrating to spend a couple hundred dollars on something and not receive said item. I also understand this isn’t the fault of your company necessarily, but I don’t see a way to reach out to your company. It just sends me back to FedEx - I’ve called (automated) and tried the chat option. Both go no where.