Looks like the wrong rug or the…
Looks like the wrong rug or the pictures dont depict the right coloring
About BoutiqueRugs.com
Data updated- Website
- boutiquerugs.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 69% (9/13)
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About this business
Flawless Style. Impeccable service. Unbelievable prices. Our trendy rugs all you need for a perfect home.Online area rugs like no other! Boutiquerugs living the elusive , not the all-inclusive...
Is BoutiqueRugs.com legit?
BoutiqueRugs.com (boutiquerugs.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably soft texture, beautiful design, and overall impressive quality of the decorative products safely received inside their homes. Consumers consistently appreciate the exceptionally fast delivery times and the very reasonable pricing options available throughout their entire online catalog. Some reviewers were not happy with color discrepancies, mentioning that the actual color shades occasionally differed significantly from what was originally shown in website photos. Additionally, some people noted frustrating issues involving stubborn creasing caused by improper folding or unexpected material shedding after a short period of daily use.
Auto-generated from all reviews of this business. For reference only.What people say
Great quality
Rugs I received were really good quality and exactly as shown and described. They are nice and thick compared to other washable rug, and feel sturdy and well made.
First time ordering from Boutique Rugs
First time ordering from Boutique Rugs, but it won’t be the last. I had an issue when I entered my address that they quickly corrected so that my order would arrive without any problems. The rug I purchased is beautiful and perfect and I’m so happy with it and the company. I will definitely be ordering again.
I wasn't happy with the color of the…
I wasn't happy with the color of the rug I ordered. It was too cream and the picture looked more white. I was going to send it back but I had to cut the packaging and it would be impossible to rewrap.
NEVER RECEIVED WHAT I PAID FOR
I ordered three samples and received one . I have emailed support three times now and no response .
Reply from BoutiqueRugs.com2026-08-10
Hi Dena, thank you for your feedback, and we're sincerely sorry for the frustration with your sample order. We want to assure you that your emails did reach us, and we responded to each one on August 4, 5, 6, and 7. Our August 6 email included a resolution for the two missing samples. If you could kindly reply to our emails, we would be happy to resolve this for you. Also, we'll give you a call to walk through the options together in case you're unable to locate our emails. We appreciate your patience and look forward to making this right.
The rug looks terrible after vacuuming…
The rug looks terrible after vacuuming (no beater bar used). For the price of this rug, it should not look like this!!!!!
My IKEA rug was better quality…great customer service, though!
Update: I worked with their wonderful customer service to trouble shoot my issues. They had lots of tips and tricks to try. They also offered me a partial refund or a gift card of higher value than the refund. Ultimately I chose the partial refund. I have no plans to buy anything anytime soon, that’s why I decided against the gift card. There are so many pretty rugs. I was so excited to finally get one after seeing influencers have boutique rugs for years. The rug pad was decent but came packaged very compact, which made it tricky to unfold. But I managed fine. The rug itself, so pretty. However, the corners began to fringe within two weeks, maybe even a week. I’ve never been able to get it to lay flat without a wrinkle. It’s also unevenly cut on one end just slightly. Which personally drives me crazy. Im so bummed. I gave it a few months and it drives me nuts every day.
Reply from BoutiqueRugs.com2026-08-03
Thank you for sharing your experience. We're sorry the rug didn't meet your expectations. The experience you shared is not the quality we stand behind, and we'd like to make this right for you. Our support team reached out to you shortly after your review to help resolve this, but we haven't heard back yet. If you could reply to our email or contact us directly at [email protected], we'd be glad to assess the issue and work toward the best resolution for you. We appreciate the opportunity to make this right and hope to hear from you soon!
Great
Delivery, customer care and, quality were great!
Beautiful rug
Beautiful rug, nice price, fast shipping . Overall really good experience. Would definitely buy more rugs in the future.
Nice design
Accurate colors and lightweight for easy cleaning
Exceeded my expectations, recommend adding a pad
The 9x12 rug arrived on time and as expected. It perfectly brighten the room and gave the house a whole new look. It truly beat my expectations. I would highly recommend buying the pad along with the rug. It makes the rug feel elevated and very comfortable.
I love it so much
I love it so much! Looks so good in person, really matches my house aesthetic! Customer service is also very good so that's a plus!
Bought 8 very large wool rugs
Bought 8 very large wool rugs. Buy one get one 1/2off. Shipping took forever, but that’s ok as they’re still in storage as we build our house. So beautiful and such a deal I decided to go for it early!
Great product
Great product, fast delivery and good price.
Quick shipping and good communication…
Quick shipping and good communication about delivery!
Nice rug!
Timely and nice quality rug!
Love the rug
Love the rug. Love the color.
You’ll be so happy you chose boutique rugs !
high-quality products and efficient service.
Ordered 3 area rugs
Ordered 3 area rugs, after delivery these were exactly what I was hoping for. Shipping was fast
Love my runner rug
Love my runner rug! Beautiful and comfortable
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