Flawless Style. Impeccable service. Unbelievable prices. Our trendy rugs all you need for a perfect home.Online area rugs like no other! Boutiquerugs living the elusive , not the all-inclusive...
BoutiqueRugs.com (boutiquerugs.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably soft texture, beautiful design, and overall impressive quality of the decorative products safely received inside their homes. Consumers consistently appreciate the exceptionally fast delivery times and the very reasonable pricing options available throughout their entire online catalog. Some reviewers were not happy with color discrepancies, mentioning that the actual color shades occasionally differed significantly from what was originally shown in website photos. Additionally, some people noted frustrating issues involving stubborn creasing caused by improper folding or unexpected material shedding after a short period of daily use.
Auto-generated from all reviews of this business. For reference only.I ordered a 5x7 and 9x12. I love them both. They look very rich and pulls my room together. We just put the 9x12 down and patiently waiting for the wrinkles to smooth out. I definitely recommend this rug. Also got a great deal with July 4 sale!
Love, love, love the rug! It is beautiful and comfortable. Perfect for my living room. Plus, it was delivered quickly.
Rug arrived on time. Great experience. Beautiful rug. Great packaging. No complaints.
I’ve been searching for months for the right lamps for my buffet table. Got these two on sale and I’m absolutely in love! I thought they might be too big but they’re perfect and elevated the space a lot. Shipment arrived in about a week and the lamps looked just like the pictures, high quality and just so gorgeous. IM SO HAPPY.
Bought this rug for my bedroom and when delivered the rug was a little different from the description provided. I purchased the 9x12 rug and the size was great as well as good shipping, however, the rug was darker on one side compared to the other. It also had a shimmer/metallic look to it. The rug itself was very thin. Overall disappointing to purchase a rug from this website. I also do not like that you can only return for a gift card or refund but a fee is taken out. Will not be ordering from this website again.
Thank you for sharing your experience. We are sorry that we were unable to meet your expectations with this purchase, and we'd like to add some context for anyone reading. When you reached out about this rug, we offered our full range of options, and you chose the gift card refund, which means you received the full purchase value back while keeping the rug, with nothing to ship and no fees. That refund was issued in full. When you later raised concerns about the rug's appearance and thickness, we asked for photos so our quality team could investigate and explore further options. Unfortunately, you let us know the rug had already been discarded, which left us unable to verify the concerns or take the matter further, as there was no longer an item to inspect or return. One clarification on our return policy: a fee only applies if you'd like us to provide a prepaid return label with a refund to your original payment method. Customers can always ship a return back with their own carrier for a full refund with no fee, or choose the gift card option for a free return with full value. Details are at https://boutiquerugs.com/pages/returns. We're sorry the rug wasn't the right fit, and we remain available at [email protected] if there's anything else we can help with.
I am editing my review because although the rug itself did not work for me, their customer service reached out and to be honest, better customer service than I think I have received. I will continue to buy rugs here.
The Claydon rug is beautiful and just what my living room needed. Shipping was fast as well.
good kinda expensive but easy great selection good delivery...rugs came very quickly
Great quality, affordably priced, shipped and delivered quickly and truly looks stunning. 10 out of 10, all the way around.
Beautiful quality rug exactly as pictured. It’s soft. The reviews saying otherwise perhaps have it upside down? The shipping was super fast and I can’t believe I got this rug for the price
Great quality and delivery
I love the two rugs I bought. They were wrapped well and came very quickly! So pretty! I’m really happy with my purchase!
Very nice selection of area rugs. Fast delivery! would order from this company again!
Fast delivery. Love the rug! Great quality for the price
The rug was exactly as described. Shipping was extremely fast.
I ordered a 5ft round rug, since there was only two choices the other being 8 ft round which I felt was too large. My problem was I just wanted to exchange to get the larger rug, their policy is no exchange and no refund cause it was a clearance item. I’m stuck with the rug that is useless to me. So it pays to read the return statement.
I needed to make a return and Boutique Rugs made it super easy!
The rug is absolutely beautiful and the shipping was so fast! It's very soft underfoot.
Rug quality is what I was hoping for. Nice wool rug.
Gorgeous rug!! I am very happy with the quality. It rained heavily the next day, but it dried out well.
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