horrible customer service
Is my experience with edible bouquet in Tulsa? Oklahoma on Peoria is horrible. I had a problem with their delivery service last year. They didn't deliver on time. When we asked for delivery, we asked for certain time windows so that we can make the day plan. Ned, they were supposed to be there before noon. They didn't get there till after 3. Run my whole day so when I called up to complain about it. And ask him if they could do better. I got told by the manager that I was threatening them. So when I went back this year for Valentine's Day and paid a $150 for another arrangement. They wait until 4 days before Valentine's Day and they call me back up and say we're not gonna purchase your order because you threatened us last year. The only reason I've filed a complaint with them is because they told me that they were gonna be there at a certain time on delivery and they did. So that's what the manager is saying that I threatened her because I followed a complaint with him. Not only did the manager call me up 4 days before Valentine's Day this year, but then she had 2 or 3 people that was in the background and I couldn't even understand what she was saying. This was horrible customer service. Horrible customer experience. I've been doing business with edible bouquets often on for the last 5 or 6 years. It's always a problem. It's always a problem. The manager there even the regional managers. They just don't care about customer service. This is one of the worst experiences with anybody, so I want everybody to know. Do not use edible bouquets. They are horrible they don't care about their customers. They don't care about being on time with their deliveries. And then when they're gonna give me a refund on my $150 purchase. It's gonna take 5 or 6 days for me to get it. So it'll be after Valentine's Day. This is a company. That obviously doesn't care about how they treat their customers.