Poor customer service
I made my original purchase of a few items and was happy with my order. What I got upset with, was the $39.95 charge afterwards to be a VIP member. I had no idea I was going to be charged on my credit card again without my consent. I also would not have purchased my original items if I would have known I’d be charged later on. I have made two attempts to contact customer service via telephone, once sitting on hold for 52 minutes with nobody answering, I’ve sent an email, and tried to contact you via messenger with no response from any of them. To say I’m unhappy, is an understatement.