If you are trading in your computer
If you are trading in your computer, don’t bother. It’s not worth the trouble. They will low ball you and exaggerate any small flaws. They will offer you an online trade-in value, but after “examining” your computer for 10 day will offer you one-third the online quoted price. They will then resell your computer for 8-10x what they offer you. Basically a rip off. I will never use them again. I don’t support cheats posing as businesses.