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Aimee T

United States

1 Reviews
3 Reads
1 Useful

1 review

iQiyi

I bought the PREMIUM VIP 1 year…1 months good- Now ALL ARE LOCKED

I bought the PREMIUM VIP 1 year subscription. For the first 2 months it was fantastic and everything was unlocked. 5 days ago, EVERYTHING LOCKED even though I still have more than 9 months left on my 1-year subscription. They tried to say it was because of viewing copyright, but all the videos I had previously watched were LOCKED too. So, this couldn't be the case. I have emailed the company 3 times. I have sent proof and screenshots. I wish I had come to Trustpilot first. I'm not sure if this will get resolved, but I am going to continue to email them. Maybe they will get sick of hearing from me and fix it. I am going to send the email in Mandarin next time. At this point, I do not recommend purchasing. If they fix it, then I will come back and update my review.

2026-02-28Helpful 1