iQiyi, formerly Qiyi, is an online video platform based in Beijing, China launched on April 22, 2010.
iQiyi (www.iqiyi.com) has a 2.0 out of 5 rating on OK.one, based on 39 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-24.
They deserve a zero star! I paid a premium but I can only play the standard 1080p, i was expecting to play 4k resolution. I should have checked the reviews before purchasing. IF i were you, do not subscribe unless they fixed this problem!!!!!
(Mirrored here from my iq.com review because it is the same company and the other one is incorrectly named) AI SLOP AI slop translations dont make sense 90% of the time. AI Slop content replacing human created content. New donghua (chinese anime) is either 100% AI generated or is story boarded with simple 3D assets and then run through AI generation. A good day to ascend and In search of gods, both are examples of shows that are story boarded in 3D and generated in AI. Carefully selected close ups don't show how bad the AI is, but when you watch it in motion you can see things like faces changing MID SENTENCE.
Bought a standard plan and upgraded to premium vip the next day as picture quality was very bad. I thought that by upgrading the standard plan will be superseded. Unfortunately no. I was billed for both plans and customer service didn't even write to inform that just buying the premium vip is good enough and no need to buy the standard plan. Then they should refund me the payment I paid for the standard plan right? It's only a day after I bought the standard plan before I upgraded to the premium vip plan. But no, they just happily bill me for 2 subscriptions. Totally unbelievable and disgusted by their dishonesty to scam people to buy numerous plans. Please don't subscribe!
Deceptive subscription practices, they will get you into an auto renewal trap.
When I have a problem about downloading there’s no one to help only a Tex message and leave me in the dark with frustration Today is June 15 26 I got a very useful instruction from IQiyi. The instruction reflects of someone at IQiyi went to my deep problem and advised me how to get rid off the problem. Thank you IQiyi!
Yes I was sucked in and the test and stupid verified certificate is nothing close to an IQ test and then they lock you into a subscription I cancelled ten minutes before the 7 days trial trial and they charged my bank card illegally . Beware of ever doing this test and unknowing signing up to a subscription. Hate these companies and these are the worst
So I fell in love with Japanese films on Netflix recently there’s a show called pursuit of Jade. I got impatient and wanted to see that other episodes that hasn’t been released yet so I googled Is there any app or company that I can pay where I can see the other episodes now in advance it gave me iQlYl . So I downloaded the app paid for a package and I have yet to be able to get episodes released early. That was the point of me buying it. Why would I keep an app that does the same thing that Netflix Does? They literally show an episode the same time that Netflix does. Why would I want that? I emailed them but no response back yet. Way they have false advertisement on Google as if this is an option.I strongly do not recommend this company.
I bought the PREMIUM VIP 1 year subscription. For the first 2 months it was fantastic and everything was unlocked. 5 days ago, EVERYTHING LOCKED even though I still have more than 9 months left on my 1-year subscription. They tried to say it was because of viewing copyright, but all the videos I had previously watched were LOCKED too. So, this couldn't be the case. I have emailed the company 3 times. I have sent proof and screenshots. I wish I had come to Trustpilot first. I'm not sure if this will get resolved, but I am going to continue to email them. Maybe they will get sick of hearing from me and fix it. I am going to send the email in Mandarin next time. At this point, I do not recommend purchasing. If they fix it, then I will come back and update my review.
Will charge you even after you cancel via googe play.
I was a bit disappointed because i been a member here for a very long time and i teust them i love watching the app but since i notice that my membership increase drastisk 85 kr. That s a lot already and they limit new series and movies but i can see other countries have so many new why??? Its the same apps hope iqiyi can see this and explained i will be a member again otherwise a lot of other apps cheaper . Thanks
This is good but the fact that you have to pay for V.I.P for every after one episode is kinda un-needed its nice but you already have to watch ads so the V.I.P thing is un-needed, please remove it, most of us got IQIYI thinking it'll be free not all thisss
I have decided not to renew my subscription because frankly they try to bully you to upgrade because you don’t have access to it. I will find another app to use.
Fraud app, changed your plan without your consent, accused customer activate it in the pop up, liars and bad customer services does not know how to read and write, ignorant really bad bad customer services
I was so excited when I first purchased it and although IQIYI does have potential,due to their lack of integrity, I give them a low rating. The advertising was that if you bought VIP you could get all the episodes for free and 2 every day. Now they make you pay an additional cost and you have to pay for each episode separately on top of the annual fee for VIP. There is no difference between paying VIP or not. It is not worth it. Its better to get Vikki or Tencent.
It's an indirect trick — for example, if you buy a VIP subscription one day before the end of the month, you will only get one day. This is not mentioned as a note before the purchase; instead, it says "Get a full month." Be careful — don't buy it.
I initially started the introductory month sub so I could watch Petrichor, then they had an offer for for a full year vip sub at a reduced price so I figured I'd take a stab at it. I've since started using the service near constantly and loving every second of it. Subtitles are perfectly serviceable for the most part, nothing that would make me complain. I will say the audio goes out of synch if you pause/ff/rw using the android TV app but backing out of the episode and reloading it takes no time and fixes the issue. Very happy with the service
I am very cautious now after reading the people who are very upset with iqiyi. I joined today, fortunately via PayPal, so on a mistaken double payment PayPal has refunded me automatically. Good on you Pal. Intending to learn Chinese. Anyone can advise in how to start from very beginning what steps I have to do?
I bought a VIP subscription that stopped working after a few weeks, so I assumed the subscription had ended. No. They kept charging me for a service I WAS NOT EVEN RECEIVING, and when I tried to cancel it I couldn't because "I had no active subscription"...Eventually customer service helped me sort it out but I'm out thirty bucks for absolutely nothing...they refused to refund me.
I ve been contacting you 4 days now no answer i paid vip membership my account still not active I shared payment details and nothing no answer emails feedbacks on application
IQIYI is a Chinese streaming service for Asian dramas, films, etc. The subtitles are often unintelligible and the software almost unnavigable, but I got monumentally bored with U.S. television during Covid. So, I paid for IQIYI’s VIP subscription. They imply it will be ad-free. Not true. As soon as I paid, suddenly ads started popping up. I should have noticed their statement actually says something like, “You don’t have to WATCH ads.” It does not say ads won’t pop up and annoy you. Which means, in double-speak, you have to interrupt your viewing experience to click a button to dismiss the ad. Irritating but tolerable. Then I learned, if you watch IQIYI on their website, instead of their standalone app, it is (almost) ad-free. They still harass you with pop-ups, but this time it’s ads urging you to use their app instead of the ad-free website. Why should you switch? They suggest you’ll have a better viewing experience, but I suspect it’s really so they can harass you again with those nasty little pop-up ads. The ones I’ve seen seem to be mostly for McDonalds. Between the unhealthy food and McDonalds cooperating with these semi-dishonest tactics, guess whose family will never eat another McJunkburger? Finally, (gullible fool that I am) I invested a lot of time watching 33 of a 40 episode Chinese drama. It’s almost the end. The suspense is building. The lovers have united and parted so often you’ve lost track. We’ll find out if it has a happy ending, and we’ll be finished with so many episodes that it’s become a habit rather than a pleasure. Wait! What’s their latest gimmick? If I want to see the end, I have to pay extra for their most expensive subscription? Where did it clarify that when I started this “Neverending Story”? I’m insulted and disappointed that IQIYI thinks it’s O.K. to not state policies clearly and honestly. Will I renew my subscription? Doubtful. Very, very doubtful.
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