For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Timothy Mui

United States

1 Reviews
4 Reads
0 Useful

1 review

Frontpoint

Company used to be great

Company used to be great, but lately they don't seem to care about customers and told me to leave. As a technology company, they could make the experience better. My battery has been low on my keypad, but I can't change it. I get notifications that it's low and beeps, but frontpoint for some reason makes me call in to request a new keypad instead of sending me one. Also they notified me that in 2 days my rates would go up, out of the blue. When I called in to cancel they told me I had to wait 30 days to cancel even though they could notify me about pricing increases in 2 days. Seems like a one sided relationship that I no longer need to be in

2025-02-20