Terrible customer service wrong item sent
I ordered 10 bottles of a specific Prosecco. They sent me the wrong thing. I advised them in an email for weeks. I only got an AI response I left for Europe. I told him I was discarding it because it was not anything we would drink. Again, I got no response for weeks. I disputed my credit card and thankfully got a complete credit but then after about a month they sent me an email. They were sending me a return label. First, I was no longer in town second there’s no way I could lift that huge box. Do not order from them unless you wanna deal with AI and get the wrong items