BUY AT YOUR OWN RISK!!!
It is outrageous that this site leads buyers to believe that they have a return policy on items purchased. The fact that I chose a specific size should not make the item custom as I have returned units with other companies with the same “customizations”. I bought a 360 Frontal Water Wave wig and paid for bleached knots, but the unit came without bleached knots and the lace was thick. I sent photos to confirm that the lace was not bleached and the company rep told me they were. Uhhhh, I’ve been wearing wigs for years and I know what lace knots look like. This unit has the black dot where the hair attached to the lace. This company refuses to refund the $250 paid for the product and now I’m stuck with a unit I will never use. Their site should plainly state which items are eligible for return BEFORE purchased. Then the buyer could make an informed decision to move forward with the purchase at their own risk. This company did not do that and I will not be buying from your site again. I will also be leaving a review of my experience here warning people of your hidden return policies that mislead potential buyers. This doesn’t make for a good experience for first time customers… not any customer!