Driver damaged my property - did not tell me
Driver damaged the steps leading to my home with the tire of his van, but did not tell me they had done so. I called & was told they knew who the driver was & would investigate. I have emailed multiple times & only get form letter replies saying they will investigate. I still do not have a resolution & it is over 3 weeks since my first contact with Straightship. How long does it take to investigate when they know who the driver is?