Sad Valentine's Day
On February 8, I ordered 6 toys to have a great time on Valentine's Day. I was really looking forward to the celebration and was in a fantastic mood. But the Lovense team managed to ruin that for me for weeks. According to the tracking status, the package was delivered on February 14, 2025, to my door. But I never received it. I didn’t even see the courier, even though I spent the whole day at home with my girlfriend, waiting for the toys. When I reached out to Lovense, they said I shouldn’t worry; if the package was lost, I would get a refund. Yet I still haven’t received the package. And the Lovense team refused to refund me and just ignores my messages! I want everyone to know that if you have a problem with a package, the Lovense team will just disregard you from their skyscraper!