Terrible customer service
Terrible service was provided after issues I experienced with my delivery. No effort was made to refund me for the upgraded delivery service I paid for after the service was not rendered. Complete scam. Daniel L., (the supposed “Escalations Coordinator) refused to provide me with his last name or employee ID and refused to escalate my case. Buyer beware! I would have loved to have this issue resolved with a simple refund of the upgraded delivery charge, but unfortunately Daniel L. refused to do so. Make sure you make your purchase with Plessers with a credit card company that has a good claims department. First and last purchase with Plessers for me.