Not a 100% Satisfaction Guarantee - dishonest
Ordered a digital package for Valentine's Day. Got a confirmation email saying I would receive notice when a proof was ready within 1-2 business days. Got no notice, so 3 days later I asked and was told the proof was ready. The "proof" looked like something I could have done myself in Photoshop (and I'm not that good). Asked company for a refund based on their 100% satisfaction guarantee and was told that I hadn't requested it within 24 hours, so there would be a 20% deduction in my refund. How do you request a refund for dissatisfaction when you haven't gotten anything to be dissatisfied with?? Very slipshod organization and subpar work. STAY AWAY.