I've been using Userlytics as a client…
I've been using Userlytics as a client for almost two years now, and I believe it is a tool that still has a lot of room for improvement. In regular, non-specialized recruitment, I encounter profiles that are not truthful and do not meet the exact criteria we are looking for. The type of audience they have is very basic and not very useful when seeking profiles that are more specialized in various industries. Specialized recruitment yields better results. Overall, my experience has been better, but in the last recruitment effort, there was a noticeable lack of profiles. Despite notifying them 2 to 3 weeks in advance, they couldn't complete the sample size on the established timeline, and I also encountered fraudulent profiles. This feedback relates to the limitations of the tool itself and not to the work of the specialized recruitment team. I believe there is a lack of profile offerings in this service. I've experienced numerous recurring technical problems with the tool. It only improved when I started using the Zoom extension. The people, both in operations and in general, are very friendly, but it is clear they are overwhelmed by the limitations in recruitment and the technical issues of the tool. Honestly, I can only recommend this tool for user testing where there isn't a high level of specification needed for the type of participants. Otherwise, I would not recommend it at all.