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Chris B

United States

1 Reviews
5 Reads
2 Useful

1 review

Cupid Fragrances

Tried to cancel my order within minutes…

Tried to cancel my order within minutes of placing it and although they claim they have 24/7 customer service it took hours to hear back from someone. Once I did through the live chat, they continually tried to redirect me into a discount but would not process the return I adamantly kept asking for. Emailed the address their website says to email to cancel an order, never heard anything back. Then I stopped hearing from them completely and had to contact my bank to dispute the charges so I could get refunded and explained the entire situation to my bank. Thankfully, my bank processed the dispute and returned the money to my account which is part because the company never processed or shipped my order. Hopefully my review, along with the many others I see here, prevent anyone from wasting their time and money with this company. They have an excellent marketing campaign but pheromone fragrances are not actually backed by science as they claim. That is the sort of thing that only exists in movies and is not real, their marketing campaign is what caught me as I’m sure it has so many others. Avoid this company because once they have your money they go completely silent when requesting a refund or cancellation of your order regarding their products, legitimate robbery.

2026-05-28Helpful 2