Disappointing Experience
Order # #TRF59297597. DO NOT BE FOOLED INTO DOING BUSINESS WITH THIS COMPANY like I was. After reviewing what looked to be a very professional web site with good reviews and finding exactly what I was looking for, I placed my order on June 7th. I immediately received a confirmation and a tracking number. Here it is June 23rd and still no product or follow up communication from the company. I initially contacted the company after seeing no package movement from the tracking number, and Red First responded by saying that the package is still in transit. After another week, I contact Red First again and no communication back. I contacted (UniUni - the carrier they "Use") this morning, and they indicated that they don't even have the package. It clear by now that something is terribly wrong. I trusted this company with my money to get the product I ordered. I ordered these tee shirts in plenty of time for the 4th of July holiday. I see no way I will get them by the time my family arrives at the end of this month. I don't have any more time to spend on this. This should not be my job! It looks like I will have to contact my credit card company to contest the $65.17 charge. I hope that others will do their homework and not make the same mistake I did and be sucked in by this "USA Family Owned Business". As a result, I can't even give this company one star.