DON’T SELL ON ALIAS UNLESS YOU WANT TO GET SCAMMED!!!
First time user, I normally use StockX but I thought I’ll try ALIAS for the first time. BIG MISTAKE!!!! I got my first sale confirmation, packaged the pair of sneakers, dropped it off at my local DHL drop off. All good right, what can go wrong??? Well, I’ve dropped off my sold item on 5/8/25 and been checking the status constantly, it’s now the 9/8/25!!! No update on the app and I went back to the drop off location and the owners said all packages has been collected. -App states - in transit -DHL states - Shipment at Service Point - 5/8/25 Communication is slow with ALIAS support team (over 48hrs) and I’m pretty sure I’m going to get scammed out of my £400 sold sneakers. I sent them a screen shot and now it’s waiting game. Seriously, it’s more of a hassle to deal with ALIAS than actually working with them selling items off their platform. I feel like I’m about to get scammed, only time will tell but I don’t think it will be a positive outcome. Fingers crossed. UPDATE - 18/8/25 ALIAS + DHL are both taking no responsibility for the lost item of mine that’s valued at £400. ALIAS is giving the silent treatment. DHL e-commerce response - after investigation to revisit the store and check myself, I already have (over 5 times) across 2 weeks. Shocking response by DHL !!!! I will never use either country EVER AGAIN!!!