I purchased WinX DVD Ripper Platinum…
I purchased WinX DVD Ripper Platinum recently and had a slight issue that I needed to resolve with their customer support. I contacted customer support via email and they responded very quickly. Ricky Ma and I exchanged messages for a few days. I would send him an email and due to the time difference between the US and China, he would respond overnight so that I would have his response the next day. He responded every day to my questions and was extremely helpful. I had a wonderful experience working with Ricky Ma.