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Tracy

United States

1 Reviews
2 Reads
0 Useful

1 review

Kindlytoys

Where is the customer service? Multiple requests via email & phone.

First time ordering from Kindlytoys. Ordered eight items, received two. I've emailed three times asking for additional information on where the other items are, and it's been over a week and still no response from Kindlytoys. I tried calling today and got voicemail. When I try to track the order (using the order number/email address used to make the purchase or the tracking number I received) it displays "Could Not Find Order" each time. I understand that the order might be delivered in multiple shipments, but shouldn't I have multiple tracking numbers? Shouldn't someone from customer support reply to one of my four requests for assistance?

2025-04-03